Consumer Point Program

Effective Date: 19/7/2024

1. Introduction

Welcome to the YXWORKSHOP Consumer Point Program. This program allows customers to earn points on the purchase of specific products, which can be redeemed for discounts on future purchases or for certain products. By participating in this program, you agree to the terms and conditions outlined below.

2. Earning Points

2.1 Eligible Purchases

Customers can earn points by purchasing specific products. The number of points awarded for each product will be displayed on the product page.

2.2 Points Conversion

For every 100 points earned, you will receive a RM1 equivalent discount.

2.3 Order Completion Bonus

You will earn an additional 10 points for each order you complete and review. Points will be automatically credited to your account after your review is published.

3. Using Points

3.1 Minimum and Maximum Usage

• A minimum of 100 points is required to redeem for any purchase.
• You can use a maximum of 100 points per product. For example, if your order includes two products, you can use up to 200 points in total.

3.2 Redemption Restrictions

• Points cannot be combined with other discount vouchers.
• Points cannot be exchanged for cash or transferred to another account.
• Points can be redeemed for specific products as listed on our product pages.

3.3 Expiry of Points

Points will expire three months after they are earned. Please ensure to use your points before they expire.

3.4 Refunds and Points

If an order paid with points is refunded, the points used will not be returned to your account. All decisions regarding point adjustments are at the sole discretion of YXWORKSHOP.

4. Ordering Through Customer Service

4.1 Using Points via Customer Service

You can use your points for orders placed through our customer service. To do so, you will need a verification code, which will be sent to you via email.

5. Terms and Conditions

5.1 Non-Transferable

Points are non-transferable and cannot be exchanged for cash.

5.2 Ownership and Rights

All rights to the points and the Consumer Point Program are reserved by YXWORKSHOP. We retain the discretion to modify or cancel the program at any time.

6. Contact Us

If you have any questions or need further assistance regarding the Consumer Point Program, please contact us at:

• Email: contact@yxwks.com
• Phone: (+60) 11-7336 2556
• Address: Johor, Malaysia

Thank you for participating in the YXWORKSHOP Consumer Point Program. We appreciate your business and are committed to providing the best possible service.