FAQ
Google Authentication
Google Authenticator is a two-factor authentication app that helps protect online accounts from unauthorized access by adding an additional layer of security.
Download Google Authenticator
MY ACCOUNT > Google Authenticator
SCAN QR > ADD ACCOUNT
Enter the “AUTHENTICATOR CODE” > VERIFY
Authentication code verified successfully.
Enable Google Authenticator/Two-Factor Authentication for Login
SAVE
Details saved successfully.
No, you do not need an internet connection to use Google Authenticator. The app generates one-time codes that are based on a secret key that is stored on your device.
If you lose your mobile device or it is stolen, you should immediately contact info@yxwks.com to have your account deactivated or to enable backup options such as a phone number or backup codes.
Yes, you can use Google Authenticator on multiple devices by setting it up on each device using the same secret key or QR code. This can be useful if you have multiple devices or if you need to replace your mobile device.
Yes, you can disable Google Authenticator on the website by following the below instructions. However, it is not recommended to disable two-factor authentication as it provides an extra layer of security for your account.
